Job Description
Join our award-winning team at Oceanview Hotels & Resorts in Virginia Beach! We're urgently hiring enthusiastic Hospitality Shift Associates to deliver exceptional guest experiences across our premium oceanfront properties. This is your chance to work in a dynamic environment with competitive pay, flexible scheduling, and career advancement opportunities. No experience? No problem! We provide comprehensive training and welcome career changers. Apply today and start your hospitality journey in Virginia Beach's premier coastal destination!
Responsibilities
- Deliver exceptional guest service during assigned shifts (day/night/weekend)
- Manage check-in/check-out processes efficiently and accurately
- Respond to guest inquiries and resolve service issues promptly
- Perform daily room status updates and coordinate with housekeeping
- Process payments and maintain accurate financial records
- Operate hotel management systems and reservation platforms
- Collaborate with cross-functional teams for seamless operations
- Uphold brand standards and safety protocols at all times
Qualifications
- Flexible availability including nights, weekends, and holidays
- Strong communication and interpersonal skills
- Basic computer literacy and POS system experience preferred
- Ability to multitask in fast-paced environments
- Customer service mindset with problem-solving aptitude
- Must be 18+ with valid work authorization
- Ability to stand/walk for extended periods
- Team player with positive attitude