Job Description
Join our dynamic team at Grand Bay Hospitality as an Entry-Level Front Desk Agent! We're seeking energetic individuals to provide exceptional guest experiences at our premier Tampa location. This full-time position offers competitive pay, comprehensive training, and opportunities for career growth in the hospitality industry. If you're passionate about service and thrive in a fast-paced environment, apply today!
Responsibilities
- Check-in/check-out guests efficiently with attention to detail
- Manage reservations using hotel software systems
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Assist with luggage and guest transportation needs
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Proficiency with basic computer systems
- Professional appearance and demeanor
- Valid Florida driver's license (if required for shuttle duties)