Job Description
Join our award-winning hospitality team at Grand Plaza Hotel as a Front Desk Agent! We're seeking energetic, customer-focused individuals to be the first point of contact for our guests. No prior experience is required – we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in one of San Antonio's most vibrant locations.
Why You'll Love Working Here:
- Comprehensive paid training program
- Health benefits after 90 days
- Employee discounts on hotel stays
- Recognition programs for top performers
Responsibilities
- Check guests in/out efficiently using our property management system
- Answer phone inquiries and manage reservationsProcess payments and handle cash transactions accurately
- Resolve guest complaints with exceptional service
- Coordinate with housekeeping and maintenance teams
- Provide local attraction recommendations to guests
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing 30+ WPM)
- Ability to stand for extended periods
- Flexible availability including weekends/holidays
- Positive attitude and problem-solving mindset
- No hospitality experience required
- Must pass background check