Job Description
Join our award-winning team at Grand Memphis Hotel and kickstart your hospitality career! We're seeking enthusiastic Front Desk Agents with no prior experience to deliver exceptional guest experiences. As the first point of contact, you'll create memorable moments while mastering hotel operations. Enjoy competitive pay, comprehensive training, and opportunities for growth in one of Memphis's premier destinations. Apply today and become part of our family-oriented culture!
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through exceptional service delivery
- Assist with valet services and guest transportation
Qualifications
- High school diploma or equivalent required
- No prior experience necessary - we provide full training!
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- Reliability and punctuality essential
- Ability to stand for extended periods