Job Description
Join our award-winning team at Grand Hotel Portland as a Front Desk Agent! We're seeking passionate individuals to create memorable experiences for our guests. No prior experience required – we provide comprehensive training. Enjoy competitive pay, benefits, and a vibrant downtown location. Be the first impression that defines exceptional hospitality!
Responsibilities
- Check in/out guests with efficiency and warmth
- Manage reservations and room assignments
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems
- Uphold brand standards and service excellence
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficiency with technology systems
- Problem-solving abilities and adaptability
- Customer service mindset
- Ability to work flexible hours
- Team player with positive attitude
- No experience required – training provided