Job Description
Join our dynamic hospitality team as a Front Desk Agent at Grand Hotel Chicago! We're urgently seeking passionate individuals to deliver exceptional guest experiences at our prestigious downtown location. No prior experience required—just a positive attitude and eagerness to learn. Enjoy competitive pay, comprehensive training, and opportunities for career advancement in the heart of the Windy City.
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
Qualifications
- No experience required – comprehensive training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy
- Flexibility to work evenings/weekends/holidays
- Valid work authorization for the US