Job Description
Join our award-winning hospitality team at Grand Horizon Hotel as an Entry-Level Front Desk Agent! Be the first smile our guests see and create unforgettable experiences in the heart of Phoenix. We're seeking energetic, service-oriented individuals ready to launch their hospitality career with comprehensive training and growth opportunities. Enjoy competitive pay, flexible scheduling, and a vibrant work environment where your passion for people shines.
What We Offer:
- Starting pay: $15-$18/hour + tips
- Free meals during shifts
- Comprehensive benefits package
- Career advancement pathways
- Employee hotel discounts
Responsibilities
- Efficiently manage guest check-in/check-out processes
- Handle reservations and room assignments
- Address guest inquiries with professionalism
- Process payments and manage cash handling
- Coordinate with housekeeping and maintenance teams
- Maintain accurate guest records and billing
- Resolve guest concerns promptly and effectively
Qualifications
- High school diploma or equivalent
- Basic computer proficiency
- Exceptional customer service skills
- Strong communication abilities
- Ability to multitask in fast-paced settings
- Flexible availability (nights/weekends/holidays)
- Positive attitude and problem-solving mindset