Job Description
Join our award-winning team at Grand Plaza Hotel & Resort! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences in the heart of Fort Worth's thriving cultural district. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth in a dynamic environment. Apply today to become part of our family!
Responsibilities
- Deliver outstanding guest service with personalized attention to detail
- Manage check-in/check-out procedures efficiently using hotel systems
- Resolve guest inquiries and concerns promptly with professionalism
- Collaborate with housekeeping, maintenance, and F&B departments
- Uphold brand standards and safety protocols consistently
- Process payments and manage cash handling accurately
- Participate in daily briefings and training sessions
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and POS system knowledge
- Valid Texas Food Handler/Seller certification (if applicable)
- Ability to stand/walk for extended periods
- High school diploma or equivalent required
- Positive attitude and teamwork-oriented mindset