Job Description
Join our award-winning team as a Front Desk Agent and kickstart your hospitality career! No experience required—we provide comprehensive training to help you thrive. You'll be the welcoming face of our premium Atlanta property, ensuring exceptional guest experiences while managing check-ins, reservations, and inquiries. Enjoy competitive pay, flexible shift schedules, and opportunities for advancement within our growing hospitality group. Perfect for career changers or recent graduates seeking a dynamic, people-first role in New York, Georgia's vibrant hospitality scene.
Responsibilities
- Efficiently manage guest check-ins/check-outs using our property management system
- Handle reservation modifications, cancellations, and room assignments
- Resolve guest inquiries with professionalism and empathy
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Ensure front desk area remains organized and presentable
- Assist with valet services and luggage handling as needed
Qualifications
- High school diploma or equivalent required
- No prior experience necessary—training provided
- Exceptional communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency with willingness to learn new systems
- Strong problem-solving abilities under pressure
- Professional appearance and positive attitude
- Valid driver's license preferred for valet duties