Job Description
Join the vibrant hospitality scene in Los Angeles as a Front Desk Agent at Grand Plaza Hotel! We're seeking energetic professionals to deliver exceptional guest experiences while enjoying weekly pay and flexible shift schedules. Be the first point of contact for our diverse clientele, combining customer service excellence with operational efficiency in a fast-paced environment.
Responsibilities
- Check in/out guests efficiently while verifying reservations and payment methods
- Handle guest inquiries and resolve issues with professionalism
- Manage room assignments and coordinate with housekeeping
- Process payments and maintain accurate transaction records
- Operate property management systems and communication tools
- Assist with concierge services and local recommendations
Qualifications
- 1+ years hospitality or customer service experience
- Strong communication and conflict resolution skills
- Ability to work flexible shifts (mornings, evenings, weekends)
- Proficiency in PMS systems (Opera, Fidelio)
- Valid California driver's license preferred
- Basic math and cash handling abilities