Job Description
Join our award-winning team at Grand Hospitality Group! We're urgently hiring passionate individuals for Hotel Front Desk Agent positions across our Miami properties. No experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, benefits, and growth opportunities in Florida's vibrant tourism industry.
Why Work With Us:
- Industry-leading starting pay ($12-$15/hr)
- Free meals and employee discounts
- Health insurance after 90 days
- Paid vacation and sick leave
- Career advancement programs
Responsibilities
- Warmly greet and register hotel guests with exceptional service
- Efficiently manage check-in/check-out processes using property management systems
- Handle guest inquiries, requests, and resolve issues promptly
- Process payments and manage cash transactions accurately
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and services to guests
- Maintain organized front desk and lobby areas
- Participate in daily team briefings and training sessions
Qualifications
- No prior experience required – we train everyone!
- High school diploma or equivalent (GED accepted)
- Outstanding customer service mindset
- Basic computer proficiency
- Flexible schedule availability (nights, weekends, holidays)
- Strong communication and problem-solving skills
- Ability to stand for extended periods
- Must be authorized to work in the US