Job Description
Are you a welcoming personality looking for a dynamic role in the heart of North Carolina? Apex Hospitality Solutions is seeking a dedicated Front Desk Agent to join our growing team. We value our employees and offer competitive pay, flexible shift schedules, and a supportive work environment. If you thrive in a fast-paced setting and love providing top-tier service, we want to hear from you.
Why Join Us?
• Competitive hourly rate ($15.00 - $18.00)
• Flexible shift work opportunities
• Comprehensive training and growth opportunities
• Supportive team culture
Responsibilities
- Greet and welcome guests warmly, managing check-ins and check-outs with efficiency and a smile.
- Operate the front desk switchboard and respond to incoming calls and inquiries promptly.
- Handle cash transactions, process credit card payments, and balance daily deposits.
- Maintain a pristine lobby area and common spaces to ensure a high-quality guest experience.
- Assist guests with local recommendations, directions, and special requests.
- Manage room keys and access cards, ensuring security protocols are followed.
Qualifications
- High school diploma or GED is required.
- Previous experience in hospitality or customer service is preferred but not mandatory.
- Strong computer literacy, including proficiency with POS systems and Microsoft Office.
- Excellent verbal communication and interpersonal skills.
- Ability to stand for extended periods and work rotating shifts, including evenings and weekends.
- Must be reliable, detail-oriented, and willing to pass a background check and drug screening.