Job Description
Join our dynamic team at Grand Hospitality Group as a Front Desk Agent and experience the freedom of daily pay! We're seeking energetic professionals to deliver exceptional guest experiences at our premier Dallas location. This role offers immediate compensation after each shift, eliminating traditional payroll delays. Perfect for students, gig workers, or those seeking flexible income while building hospitality expertise.
Our hotel combines modern luxury with Southern charm, and you'll be the first point of contact for our diverse clientele. Enjoy comprehensive training, career advancement opportunities, and a supportive team environment. Apply today to start earning tomorrow!
Responsibilities
- Check in/out guests efficiently while maintaining accurate reservation records
- Process payments and manage billing inquiries with precision
- Coordinate room assignments and special guest requests
- Resolve guest complaints promptly and professionally
- Utilize property management systems (Opera, Fidelio)
- Collaborate with housekeeping and maintenance teams
- Execute upselling strategies for room upgrades and amenities
Qualifications
- High school diploma or equivalent required
- 1+ years hotel or customer service experience preferred
- Proficiency with Microsoft Office and property management software
- Exceptional communication and conflict resolution skills
- Flexible availability including weekends and holidays
- Valid Texas driver's license (if airport shuttle duties required)
- Ability to stand for extended periods and lift 25 lbs
- Basic math and cash handling accuracy