Job Description
Join our prestigious Miami Beach hotel team as a Front Desk Agent and experience the vibrant energy of South Florida while earning daily pay! We're seeking charismatic professionals to deliver exceptional guest experiences in our luxury oceanfront property. Enjoy flexible schedules, competitive hourly rates, and the opportunity to work in one of the world's most exciting destinations.
Responsibilities
- Provide exceptional guest check-in/check-out services with warm hospitality
- Manage reservations and room assignments using property management systems
- Handle guest inquiries, complaints, and special requests promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest needs
- Market hotel amenities and services to enhance guest satisfaction
Qualifications
- Previous front desk or customer service experience preferred
- Proficiency in property management systems (e.g., Opera, Delphi)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic knowledge of Miami tourism and attractions
- High school diploma or equivalent required
- Valid Florida driver's license (if required for property errands)