Job Description
Join Capital Hospitality Group as a Front Desk Agent and experience the thrill of daily pay in the heart of Washington DC! We're seeking energetic professionals to deliver exceptional guest experiences while enjoying financial flexibility. As a cornerstone of our hospitality team, you'll create memorable first impressions and support seamless operations. Get paid daily through our innovative payroll system – no more waiting for weekly checks!
Responsibilities
- Manage guest check-in/check-out processes with precision and efficiency
- Handle reservations, room assignments, and guest inquiries with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for optimal guest satisfaction
- Utilize PMS systems to update guest information and preferences
- Resolve guest concerns promptly and escalate complex issues appropriately
- Uphold brand standards through meticulous attention to detail
Qualifications
- Minimum 1 year front desk or hospitality experience
- Proficiency with hotel management systems (e.g., Opera, Amadeus)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and composure under pressure
- Basic mathematical aptitude for financial transactions
- Availability for flexible shifts including nights/weekends
- Valid driver's license and reliable transportation
- Ability to stand for extended periods