Job Description
Join our award-winning luxury hotel in downtown Denver and become the face of exceptional hospitality! We're seeking energetic Front Desk Agents to deliver world-class guest experiences with daily pay options. Perfect for students, travelers, or those seeking flexible income. Enjoy complimentary meals, staff discounts, and a vibrant team environment. Immediate openings with competitive compensation and growth opportunities. Apply now to start earning tomorrow!
Responsibilities
- Check in/out guests efficiently while maintaining accuracy in reservation systems
- Handle guest inquiries, complaints, and requests with professionalism
- Process payments and manage financial transactions securely
- Coordinate with housekeeping, maintenance, and valet services
- Upsell hotel amenities and services to enhance guest experience
- Maintain a clean, organized, and welcoming front desk area
- Follow all safety protocols and emergency procedures
Qualifications
- High school diploma or equivalent required
- Previous hotel or customer service experience preferred
- Exceptional communication and interpersonal skills
- Proficiency in reservation software (e.g., Opera, Property Management Systems)
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong problem-solving and conflict resolution abilities
- Basic math skills for handling cash and credit transactions
- Must pass background check and drug screening