Job Description
Join our award-winning team at Grand Hotel Houston as a Front Desk Agent and experience the future of hospitality with DAILY PAY! We're seeking energetic professionals to create memorable guest experiences while enjoying financial flexibility. As a cornerstone of our operations, you'll be the first point of contact for our international clientele, delivering exceptional service in a luxury environment. With competitive hourly rates, comprehensive benefits, and opportunities for advancement, this is your chance to thrive in Houston's vibrant hospitality scene.
What We Offer:
- Daily pay option – access your earnings immediately!
- Comprehensive health benefits (medical/dental/vision)
- 401(k) with company matching
- Discounted hotel stays worldwide
- Clear career advancement path
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Manage reservations and room assignments with precision
- Resolve guest inquiries and complaints with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean and organized front desk area
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency in property management systems (Opera preferred)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling abilities
- Valid Texas driver's license (if driving company vehicle)
- High school diploma or equivalent
- Multi-language skills (Spanish highly valued)