Job Description
Join our dynamic hospitality team at Grand Plaza Hotel Chicago! We're seeking energetic Front Desk Agents with daily pay options to deliver exceptional guest experiences in the heart of downtown. This contract position offers immediate compensation for your hard work while showcasing your customer service excellence in a luxury environment. Perfect for flexible professionals seeking rapid financial rewards.
Responsibilities
- Manage check-in/check-out procedures with precision and efficiency
- Handle guest inquiries and resolve concerns promptly
- Process reservations and manage room availability systems
- Coordinate with housekeeping and maintenance teams
- Execute billing transactions and cash management
- Maintain comprehensive guest preference records
- Uphold stringent security and privacy protocols
Qualifications
- Minimum 1 year hotel front desk experience required
- Proficiency in PMS systems (e.g., Opera, Marriott) essential
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure environments
- Valid Illinois work permit and clean background check
- Flexible availability including nights/weekends
- Basic knowledge of Chicago tourism assets preferred