Job Description
Join our dynamic team at Grand Horizon Hotels as a Front Desk Agent with daily pay! We're seeking energetic professionals to deliver exceptional guest experiences at our Orlando location. Enjoy the flexibility of same-day compensation while working in a fast-paced, award-winning environment. Perfect for those seeking immediate income without waiting for weekly or bi-weekly pay cycles. We offer comprehensive training, career advancement opportunities, and a vibrant workplace culture. Apply today and start earning tomorrow!
Responsibilities
- Efficiently manage guest check-in/check-out processes using hotel software systems
- Handle guest inquiries, resolve complaints, and provide personalized recommendations
- Process payments, manage cash transactions, and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments for room readiness
- Operate reservation systems and optimize room occupancy rates
- Uphold brand standards through professional appearance and exceptional service
- Assist with billing discrepancies and account management
Qualifications
- High school diploma or equivalent required
- Minimum 1 year hospitality or customer service experience
- Proficiency with hotel management systems (e.g., Opera, Fidelio)
- Strong communication and conflict resolution skills
- Ability to multitask in high-pressure environments
- Basic mathematical aptitude for cash handling
- Flexibility to work evenings, weekends, and holidays
- Valid Florida driver's license preferred