Job Description
Join our award-winning team as a Front Desk Agent and become the heart of our guest experience! No prior experience required – we provide comprehensive training to launch your hospitality career. This flexible part-time position offers competitive pay, a dynamic work environment, and opportunities for growth within our luxury hotel chain. Perfect for students, career-changers, or those seeking supplemental income. Enjoy free parking, employee discounts, and a supportive team culture that values your unique talents.
Responsibilities
- Deliver exceptional guest service through check-in/check-out processes
- Manage reservations and room assignments using PMS software
- Respond to guest inquiries with professionalism and efficiency
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Assist with basic concierge services and local recommendations
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, email)
- Ability to work flexible shifts including weekends/holidays
- Positive attitude and problem-solving mindset
- Attention to detail and organizational abilities
- No hospitality experience required – training provided