Job Description
Are you looking for Front Desk Agent jobs near me in Illinois?
We are currently seeking a detail-oriented and friendly Front Desk Agent to join our dynamic team. If you are looking for shift work that offers flexibility and professional growth, this is the perfect opportunity for you.
At Horizon Hospitality Management, we pride ourselves on delivering exceptional guest experiences. You will be the face of our brand, ensuring every visitor feels welcomed and valued from the moment they arrive. We offer a competitive benefits package and a supportive work environment.
Why Apply?
- Competitive hourly wage ($16 - $20/hr)
- Flexible shift schedules to accommodate your lifestyle
- Opportunities for career advancement within the hospitality industry
- Comprehensive training and mentorship programs
Responsibilities
- Manage the front desk operations efficiently during all assigned shifts.
- Greet and welcome guests with a warm, professional, and memorable demeanor.
- Handle incoming phone calls and route inquiries to the appropriate departments.
- Process check-ins, check-outs, and room reservations accurately using property management software.
- Maintain the cleanliness and organization of the reception area and lobby.
- Assist with mail, packages, and valet services as needed.
Qualifications
- High school diploma or equivalent required; hospitality certification is a plus.
- Previous experience in a front desk, reception, or customer service role is preferred.
- Strong communication and interpersonal skills with a focus on customer satisfaction.
- Proficiency in Microsoft Office Suite and hotel management systems.
- Ability to work flexible shifts, including weekends, holidays, and evenings.