Job Description
Join our award-winning team at Grand Harbor Hotel, where exceptional service meets daily rewards! We're seeking charismatic Front Desk Agents to create memorable guest experiences while enjoying the flexibility of daily pay. Perfect for students, gig workers, or hospitality professionals seeking immediate compensation. Our modern downtown Tampa location offers complimentary parking, staff discounts, and a vibrant team culture. No waiting for bi-weekly paychecks – get paid daily! Apply today and start earning tomorrow.
Responsibilities
- Check-in/out guests efficiently with warm professionalism
- Manage reservations and room assignments via Opera system
- Handle billing inquiries and process payments accurately
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and escalate when necessary
- Upsell hotel amenities and local attractions
- Maintain accurate shift reports and cash handling
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency with PMS systems (Opera preferred)
- Strong cash handling and reconciliation skills
- Excellent communication and conflict resolution abilities
- Flexibility to work evenings, weekends, and holidays
- Basic knowledge of Tampa area attractions
- High school diploma or equivalent required