Job Description
Join our dynamic team as a Front Desk Agent at Coastal Hospitality Group, where your dedication to exceptional guest experiences is rewarded with daily pay! We're seeking energetic professionals to manage our Virginia Beach property's front desk operations with precision and hospitality. Enjoy the flexibility of shift work while earning same-day compensation for your hard work. If you thrive in fast-paced environments and prioritize guest satisfaction, this opportunity is your perfect career move.
Responsibilities
- Manage check-in/check-out processes with accuracy and efficiency
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain financial records
- Coordinate housekeeping and maintenance requests
- Monitor property security and access control systems
- Perform nightly audits and report generation
- Maintain clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Proficient in property management software (Opera, Fidelio)
- Strong cash handling and reconciliation skills
- Excellent communication and problem-solving abilities
- Flexible availability for day/evening/weekend shifts
- Basic knowledge of local attractions and services
- Ability to work independently in high-pressure situations