Job Description
Join our award-winning team as a Front Desk Agent and launch your hospitality career! No prior experience required – we provide comprehensive training to equip you with essential skills. Enjoy competitive pay, flexible shift schedules, and opportunities for growth in a dynamic downtown Albuquerque environment.
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservations and room assignments using our property management system
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work flexible shifts (days, evenings, weekends, holidays)
- Basic computer proficiency
- Customer service mindset with problem-solving abilities
- Reliability and punctuality