Job Description
Join our award-winning downtown Sacramento hotel and become the heart of our guest experience! We're seeking charismatic Front Desk Agents ready for daily pay opportunities. Enjoy competitive hourly rates plus tips while working in a dynamic environment with flexible scheduling. Perfect for students, gig workers, and hospitality professionals seeking immediate income.
Responsibilities
- Manage guest check-ins/checkouts with precision and warmth
- Process payments and handle cash/credit transactions securely
- Operate PMS systems and manage room reservations
- Resolve guest inquiries and complaints with exceptional service
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain accurate guest records and billing information
Qualifications
- Previous hotel or customer service experience preferred
- Exceptional communication and interpersonal skills
- Proficiency with reservation systems (e.g., Opera, Sabre)
- Strong problem-solving abilities under pressure
- Basic math and cash handling skills
- Flexible availability including weekends/holidays
- Professional appearance and positive attitude
- Must pass background check