Job Description
Join Peak Hospitality Group as a Front Desk Agent in beautiful Colorado Springs and experience the benefits of daily pay! We're seeking energetic professionals to deliver exceptional guest experiences at our premium downtown location. This role offers competitive compensation, flexible scheduling, and immediate payment options. Enjoy the vibrant local scene while building your hospitality career with a supportive team that values your contributions.
Responsibilities
- Manage check-in/check-out processes with efficiency and accuracy
- Handle guest inquiries, reservations, and payment transactions
- Coordinate with housekeeping and maintenance teams for guest requests
- Maintain detailed guest records and billing information
- Process payments and manage cash drawer reconciliation
- Uphold brand standards through exceptional service delivery
Qualifications
- 1+ years hospitality or customer service experience
- Strong communication and conflict resolution skills
- Proficiency with reservation systems (e.g., Opera, PMS)
- Ability to work flexible shifts including nights/weekends
- High school diploma or equivalent required
- Valid Colorado driver's license (if required for local errands)
- Basic knowledge of Colorado Springs attractions preferred