Job Description
Join Hospitality Horizons as a Front Desk Agent and enjoy the freedom of daily pay! We're seeking energetic, guest-focused individuals to deliver exceptional experiences at our Philadelphia property. No experience required—just your positive attitude and willingness to learn. This role offers flexible scheduling with competitive hourly pay paid daily through our innovative payroll system.
As a key member of our team, you'll be the first point of contact for our guests, ensuring seamless check-ins, resolving inquiries, and maintaining a welcoming atmosphere. We provide comprehensive training and a supportive environment perfect for career growth in hospitality.
Responsibilities
- Manage guest check-in/check-out procedures with efficiency and warmth
- Handle phone inquiries and reservations using our property management system
- Process payments and maintain accurate financial records
- Address guest concerns promptly and escalate issues as needed
- Coordinate with housekeeping and maintenance teams for seamless operations
- Market hotel amenities and local attractions to enhance guest experiences
- Uphold cleanliness standards in lobby and common areas
Qualifications
- High school diploma or equivalent required
- Exceptional customer service orientation
- Basic computer literacy (MS Office, reservation systems)
- Strong communication and problem-solving abilities
- Ability to work flexible shifts including weekends/holidays
- Positive attitude and professional appearance
- No prior experience necessary—training provided
- Must pass background check and drug screening