Job Description
Join Denver's premier hospitality team as a Front Desk Agent and experience the luxury of daily pay! We're seeking charismatic professionals to deliver exceptional guest experiences at our downtown landmark hotel. Enjoy competitive wages, flexible scheduling, and immediate access to your earnings through our innovative daily pay system. Apply today and start your rewarding career in the heart of Colorado's vibrant tourism industry.
Responsibilities
- Provide exceptional guest check-in/check-out services with personalized attention
- Manage reservations, room assignments, and billing inquiries
- Resolve guest concerns promptly and escalate complex issues
- Process payments and maintain accurate financial records
- Coordinate with housekeeping, maintenance, and security teams
- Utilize property management systems for operational efficiency
- Uphold brand standards through professional appearance and communication
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency with PMS systems (Opera, Cloudbeds preferred)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Valid Colorado driver's license and reliable transportation
- Basic knowledge of Denver attractions and tourism
- Ability to multitask in fast-paced environments
- High school diploma or equivalent required