Job Description
Join our dynamic hospitality team as a Front Desk Agent with daily pay! Premier Hospitality Services is seeking energetic professionals to deliver exceptional guest experiences at our premier Fresno property. Enjoy the flexibility of daily payments while showcasing your customer service excellence in a fast-paced environment.
Responsibilities
- Manage check-in/check-out procedures efficiently using PMS systems
- Handle guest inquiries with professionalism and problem-solving skills
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through personalized guest interactions
- Assist with reservation management and room allocations
- Contribute to a positive team atmosphere during peak hours
Qualifications
- Minimum 1 year front desk or hospitality experience
- Proficiency with hotel management software (e.g., Opera, Cloudbeds)
- Exceptional communication and conflict resolution abilities
- Flexible availability including nights/weekends/holidays
- Valid California driver's license (if airport transfers required)
- Basic math skills for cash handling
- Ability to multitask in high-pressure situations