Job Description
Join our dynamic team at Hospitality Plus Staffing as a Front Desk Agent in Raleigh, NC! Enjoy the flexibility of daily pay while delivering exceptional guest experiences at premier hotels. We're seeking energetic professionals with a passion for hospitality to provide seamless check-in/out services and create memorable stays. Immediate openings with competitive hourly rates and same-day pay options. Perfect for students or professionals seeking flexible schedules!
Responsibilities
- Manage guest check-in/check-out procedures efficiently
- Handle reservations, room assignments, and billing inquiries
- Address guest concerns with prompt and courteous solutions
- Process payments and manage daily financial transactions
- Coordinate with housekeeping and maintenance teams
- Maintain accurate guest records and property management systems
- Provide local recommendations and concierge services
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service or hospitality experience
- Proficient with property management software (e.g., Opera, Fidelio)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and math aptitude
- Valid North Carolina driver's license (if required for property visits)