Job Description
Join our award-winning oceanfront resort and launch your hospitality career! No experience required—just your passion for exceptional guest service. We offer comprehensive training, flexible scheduling, and a supportive team environment. Enjoy competitive pay, employee discounts, and opportunities for advancement within our luxury property. Work in Virginia Beach's premier coastal destination while building valuable skills that last a lifetime.
Responsibilities
- Provide warm, professional check-in/check-out experiences for resort guests
- Manage reservations, room assignments, and guest inquiries
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns with empathy and efficiency
- Utilize property management systems to track guest preferences
- Assist with valet services and luggage handling
- Uphold resort safety and cleanliness standards
Qualifications
- No prior experience required—full training provided
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy and willingness to learn new systems
- Positive attitude and team-oriented mindset
- Ability to stand/walk for extended periods
- Must be 18+ and authorized to work in the US