Job Description
Join our dynamic hospitality team as a Front Desk Agent where your dedication to exceptional guest experiences is rewarded with daily pay! We're seeking energetic professionals to manage guest check-ins, handle reservations, and ensure seamless operations in our upscale San Francisco property. Enjoy flexible shift schedules while earning competitive wages paid daily – no more waiting for biweekly checks! This role is perfect for individuals seeking immediate financial flexibility in one of America's most vibrant cities.
Responsibilities
- Manage seamless guest check-in/check-out processes using PMS systems
- Handle reservation inquiries, modifications, and confirmations
- Process payments, manage cash drawer, and reconcile daily transactions
- Resolve guest inquiries with professionalism and problem-solving skills
- Coordinate with housekeeping and maintenance teams for guest requests
- Maintain accurate guest records and confidential information
- Perform nightly audits and prepare shift handover reports
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with hotel management software (e.g., Opera, Cloudbeds)
- Exceptional communication and conflict resolution abilities
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong attention to detail and multitasking skills
- High school diploma or equivalent required
- Valid CA driver's license preferred
- Basic knowledge of San Francisco attractions and transportation