Job Description
Join our award-winning hotel team in Houston as a Front Desk Agent! We offer competitive daily pay and a dynamic work environment where your hospitality skills shine. Be the first point of contact for our guests, ensuring exceptional service and creating memorable experiences. If you're passionate about customer service and thrive in fast-paced settings, this opportunity is for you.
Why Join Us?
- Daily pay option
- Flexible scheduling
- Comprehensive training
- Career advancement opportunities
- Employee discounts on hotel stays
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and modify bookings as needed
- Address guest inquiries and resolve complaints promptly
- Process payments and handle cash transactions accurately
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through exceptional service
- Maintain organized front desk documentation
Qualifications
- Previous front desk or hospitality experience preferred
- Strong communication and interpersonal skills
- Proficiency with hotel software (e.g., Opera, Property Management Systems)
- Ability to multitask in high-pressure situations
- Valid Texas driver's license (if required for local errands)
- Flexible availability including nights/weekends
- Basic math and cash handling skills
- Positive, solution-oriented attitude