Job Description
Join our dynamic team at the prestigious Oceanview Resort in Miami as a Front Desk Agent! We're seeking charismatic professionals to deliver exceptional guest experiences while enjoying the flexibility of daily pay. This role offers immediate compensation, career growth opportunities, and the chance to work in one of Florida's most vibrant hospitality environments. If you thrive in fast-paced settings and possess a passion for service, apply today!
Responsibilities
- Manage guest check-in/check-out procedures efficiently
- Handle reservations, room assignments, and billing inquiries
- Resolve guest complaints with professionalism and empathy
- Operate hotel management systems (PMS) accurately
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain financial records
- Uphold brand standards and safety protocols
Qualifications
- Previous front desk or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Proficiency in hotel management software (e.g., Opera)
- Ability to multitask in high-pressure situations
- Basic math and cash handling skills
- Valid Florida driver's license (if required for errands)
- Flexibility to work evenings, weekends, and holidays
- Positive attitude with problem-solving mindset