Job Description
Join our award-winning team at Premier Hospitality Solutions in the heart of Fort Worth! We're seeking a dynamic Front Desk Agent to deliver exceptional guest experiences with the unique benefit of daily pay. This role combines competitive compensation with immediate payment flexibility, perfect for professionals seeking financial stability without waiting for biweekly cycles.
Located downtown near Sundance Square, our luxury property offers a vibrant work environment where your hospitality skills will shine. You'll be the first point of contact for our discerning clientele, ensuring seamless arrivals and departures while showcasing Fort Worth's renowned culture.
Why join us? Daily pay, comprehensive benefits, career advancement opportunities, and a supportive team culture that values your contributions. If you're passionate about creating memorable guest moments and want control over your earnings, apply today!
Responsibilities
- Manage guest check-in/check-out procedures with precision and efficiency
- Handle reservation inquiries, modifications, and cancellations
- Process payments and maintain accurate financial records
- Resolve guest concerns promptly and escalate complex issues
- Coordinate with housekeeping and maintenance teams
- Utilize property management systems for room status updates
- Provide local recommendations and assist with guest requests
Qualifications
- Minimum 2 years front desk or hospitality experience
- Proficiency in Opera, Fidelio, or similar PMS software
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure environments
- Valid Texas driver's license (for occasional errands)
- Flexible availability including nights/weekends/holidays
- Basic accounting knowledge preferred