Job Description
Join our dynamic team at Hospitality Elite Group as a Front Desk Agent where your smile sets the tone for exceptional guest experiences. We're seeking energetic professionals to manage check-ins, handle inquiries, and ensure seamless operations. Enjoy daily pay, flexible scheduling, and comprehensive training—no experience required! Perfect for career starters or those seeking supplemental income in the heart of San Jose's thriving hospitality scene.
Responsibilities
- Manage guest check-ins/checkouts with precision and warmth
- Answer phone calls and respond to emails promptly
- Process reservations using our digital booking system
- Resolve guest inquiries with proactive problem-solving
- Coordinate with housekeeping and maintenance teams
- Handle cash transactions and billing accurately
- Maintain a clean and organized reception area
Qualifications
- High school diploma or equivalent (GED)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency (MS Office, booking systems)
- Positive attitude and customer-first mindset
- Ability to work flexible shifts including weekends
- No prior experience required – training provided