Job Description
Join our dynamic team as a Front Desk Agent at Minneapolis Hospitality Group! We're seeking energetic professionals to deliver exceptional guest experiences in our vibrant downtown Minneapolis location. Enjoy the flexibility of daily pay, competitive compensation, and rewarding shift work in a premium hospitality environment. This role is perfect for individuals seeking immediate financial flexibility while building customer service excellence. Apply today and start earning tomorrow!
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and room assignments with precision
- Process payments and handle cash/credit transactions securely
- Address guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Maintain a clean, organized front desk area
- Upsell hotel amenities and services to enhance guest experience
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or hospitality experience
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Strong communication and problem-solving skills
- Ability to work flexible shifts (evenings, weekends, holidays)
- Basic math and cash handling accuracy
- Professional appearance and positive attitude
- Valid driver's license (if required for property errands)