Job Description
Join our vibrant team at Capital Hospitality Group as a Front Desk Agent and experience the excitement of daily pay! We're seeking charismatic professionals to deliver exceptional guest experiences in the heart of Washington DC. No more waiting for payday – your earnings are available daily through our secure payroll system. Enjoy flexible scheduling, competitive compensation, and a dynamic work environment in the nation's capital. Perfect for students, gig economy enthusiasts, and hospitality professionals seeking immediate financial flexibility.
Responsibilities
- Check in/out guests efficiently while maintaining accurate reservation records
- Process payments and manage cash handling procedures
- Resolve guest inquiries and complaints with exceptional service
- Coordinate with housekeeping and maintenance departments
- Operate property management systems (Opera, Fidelio)
- Upsell hotel services and amenities
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent
- 1+ years hospitality or customer service experience
- Proficiency in property management systems
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Basic math and cash handling abilities
- Professional appearance and demeanor
- Valid work authorization for the US