Job Description
Join our dynamic team at Luxury Hotels Group in Austin, Texas! We're seeking exceptional Front Desk Agents to deliver world-class guest experiences with the unique benefit of daily pay. Enjoy competitive compensation, flexible scheduling, and a vibrant work environment in the heart of Austin's entertainment district. Perfect for hospitality professionals seeking financial flexibility and growth opportunities.
Responsibilities
- Manage guest check-in/check-out processes with precision and efficiency
- Handle reservations, billing inquiries, and payment processing
- Resolve guest concerns promptly and maintain high satisfaction standards
- Coordinate with housekeeping and maintenance teams for seamless operations
- Utilize hotel management software (Opera) for daily tasks
- Uphroom safety protocols and emergency procedures
- Process cash transactions and maintain accurate financial records
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency in Opera or similar PMS systems
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including weekends/holidays
- Basic mathematical skills for cash handling
- Valid Texas driver's license (if required for errands)
- Ability to stand for extended periods and lift up to 25 lbs