Job Description
Join our vibrant team at Grand Miami Hotels and become the welcoming face of South Florida's hospitality scene! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences with the flexibility of daily pay. Enjoy Miami's sun-kissed beaches while building your career in premium hospitality. Immediate positions available with competitive compensation and growth opportunities.
Responsibilities
- Check in/out guests efficiently while maintaining warm, professional interactions
- Manage reservations, room assignments, and billing processes accurately
- Resolve guest inquiries and complaints with exceptional service standards
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain secure cash handling procedures
- Utilize hotel management software (Opera) for daily operations
Qualifications
- Minimum 1 year hospitality or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency in hotel management systems and basic MS Office
- Ability to work flexible shifts including nights/weekends
- Multilingual candidates (English/Spanish preferred)
- Valid Florida driver's license and reliable transportation
- Proven problem-solving abilities in fast-paced environments