Job Description
Join our dynamic hospitality team as a Front Desk Agent with daily pay! We're seeking energetic professionals to deliver exceptional guest experiences at our Boston location. This shift-based role offers flexible scheduling and immediate compensation, perfect for those seeking work-life balance. As the first point of contact, you'll embody our brand's commitment to excellence while managing check-ins, inquiries, and operations with precision.
Responsibilities
- Efficiently process guest check-ins/check-outs using property management systems
- Resolve guest inquiries and concerns with professionalism and empathy
- Coordinate with housekeeping and maintenance teams to ensure seamless operations
- Manage payment processing and cash handling procedures
- Maintain accurate records of reservations and guest communications
- Uphold cleanliness and organization of the front desk area
- Collaborate with security to monitor property access and safety protocols
Qualifications
- Previous front desk or customer service experience preferred
- Exceptional communication and interpersonal skills
- Ability to thrive in fast-paced, shift-based environments
- Proficiency with property management software (e.g., Opera, RoomKey)
- Flexibility to work evenings, weekends, and holidays
- Strong problem-solving and multitasking abilities
- High school diploma or equivalent required