Job Description
Join our award-winning downtown Louisville hotel as a Front Desk Agent and experience the freedom of daily pay! We're seeking charismatic professionals to deliver exceptional guest experiences while earning competitive wages paid daily through our innovative payroll system. Perfect for students, gig workers, and hospitality enthusiasts seeking flexible schedules without weekly wait periods. Enjoy complimentary hotel benefits, career advancement opportunities, and a vibrant team environment in the heart of Louisville's entertainment district.
Responsibilities
- Manage check-in/check-out processes with precision and warmth
- Handle guest inquiries, reservations, and special requests
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Resolve guest issues promptly and professionally
- Maintain security protocols and guest privacy standards
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience preferred
- Proficiency in hotel management systems (e.g., Opera)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling accuracy
- Positive attitude and teamwork mindset
- Valid KY driver's license if required for errands