Job Description
Join our award-winning hospitality team at Grand Plaza Hotel Sacramento! We're seeking charismatic Front Desk Agents to deliver exceptional guest experiences with our innovative daily pay system. Earn daily for your work while working in Sacramento's premier downtown location. Enjoy flexible scheduling and immediate compensation – no more waiting for payday! Perfect for students, gig workers, or those seeking supplemental income. Apply today and start earning tomorrow!
Responsibilities
- Check in/out guests efficiently using hotel management software
- Process payments and manage cash drawer with precision
- Resolve guest inquiries and complaints with professionalism
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to maximize revenue
- Maintain accurate guest records and reservation data
- Ensure lobby area remains pristine and welcoming
Qualifications
- Minimum 1 year customer service or hospitality experience
- Proficient in hotel reservation systems (Opera preferred)
- Strong cash handling and basic accounting skills
- Exceptional communication and problem-solving abilities
- Ability to work flexible shifts including nights/weekends
- Valid California driver's license (if required for errands)
- Basic computer literacy and data entry proficiency