Job Description
We are currently seeking a friendly and professional Front Desk Agent to join our team in the Philadelphia, PA area. This is an Immediate Hire position offering competitive pay and a welcoming environment. We are looking for candidates who are eager to learn and grow within the hospitality industry.
Whether you are looking to start your career or bring your existing skills to a new team, we provide the training and support you need to succeed. We serve clients across Philadelphia and the broader Virginia area.
Responsibilities
- Greet all visitors and guests with a warm, professional welcome and direct them appropriately.
- Manage incoming calls and route them to the correct departments or extensions efficiently.
- Handle incoming mail, packages, and deliveries with accuracy and care.
- Maintain the cleanliness and organization of the reception area and lobby.
- Assist with administrative tasks such as data entry, filing, and scheduling.
- Answer guest inquiries regarding services, directions, and local attractions.
- Ensure compliance with company policies and safety protocols at all times.
Qualifications
- No prior experience required: We provide comprehensive on-the-job training for all new hires.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and a positive, customer-first attitude.
- Ability to multitask and remain calm in a fast-paced environment.
- Basic computer proficiency and familiarity with office software.
- Reliable transportation and a professional appearance.