Job Description
Join our dynamic hospitality team as a Front Desk Agent with immediate daily pay! At Grand City Hotels, we value your talent and believe in rewarding you promptly for your hard work. You'll be the first point of contact for our guests, delivering exceptional service while managing check-ins, reservations, and inquiries. Enjoy flexible schedules and a vibrant work environment in the heart of Portland. Apply today and start earning daily!
Responsibilities
- Manage seamless guest check-in/check-out processes using hotel software
- Handle reservation inquiries and modify bookings with precision
- Address guest concerns promptly to ensure satisfaction
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional communication
- Assist with luggage and provide local area information
Qualifications
- Minimum 1 year hotel or customer service experience
- Proficient in hotel management systems (e.g., Opera, Fidelio)
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Basic math accuracy for cash handling
- Flexibility to work evenings, weekends, and holidays
- Valid Oregon driver's license (if required for errands)
- High school diploma or equivalent