Job Description
Join our award-winning team at Harbor View Resorts as a Front Desk Agent and experience the excitement of San Diego's hospitality scene! We're seeking energetic professionals who thrive in fast-paced environments and value daily pay flexibility. As the first point of contact for our guests, you'll create memorable experiences while enjoying competitive wages paid daily. Our stunning waterfront location offers unparalleled views and career growth opportunities in the heart of California's tourism capital.
Responsibilities
- Provide exceptional guest check-in/check-out services with efficiency and warmth
- Manage reservations and optimize room assignments using hotel software
- Handle guest inquiries, complaints, and requests promptly
- Process payments and maintain accurate billing records
- Collaborate with housekeeping and maintenance teams for seamless operations
- Execute upselling strategies for room upgrades and amenities
- Maintain security protocols for guest safety and property protection
Qualifications
- Previous hotel front desk or customer service experience preferred
- Proficient in property management systems (e.g., Opera, Cloudbeds)
- Exceptional communication and problem-solving abilities
- Ability to work flexible shifts including weekends/holidays
- High school diploma or equivalent; hospitality certification a plus
- Strong attention to detail and multitasking capabilities
- Valid California driver's license (if required for errands)