Job Description
Join our prestigious downtown Austin hotel as a Front Desk Agent and enjoy the unique benefit of daily pay! We're seeking charismatic professionals to deliver exceptional guest experiences while advancing their careers in hospitality. Enjoy flexible scheduling, comprehensive benefits, and a dynamic work environment in the heart of Austin's vibrant entertainment district.
Why You'll Love Working Here: Daily pay options, career advancement opportunities, complimentary hotel stays, and a supportive team culture. Perfect for ambitious individuals seeking financial stability without waiting for bi-weekly paychecks.
Responsibilities
- Provide exceptional guest check-in/check-out services with warm hospitality
- Manage reservations, room assignments, and billing inquiries accurately
- Resolve guest complaints promptly and professionally
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain secure financial records
- Act as local Austin ambassador with comprehensive area knowledge
- Utilize hotel management software (Opera/PMS) efficiently
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency in reservation systems and hotel management software
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Flexible availability including nights, weekends, and holidays
- Valid Texas driver's license (if required for airport runs)
- Basic cash handling and accounting knowledge
- Spanish language proficiency strongly preferred