Job Description
Are you looking for daily pay and shift work opportunities in Boston, MA? Horizon Guest Services is currently seeking a dedicated Front Desk Agent to join our dynamic team. We pride ourselves on providing exceptional guest experiences while offering the financial flexibility our employees deserve.
Why Choose Us?
- Daily Pay Option: Get paid the very same day you work with our instant pay feature.
- Flexible Shifts: Choose from various shifts to fit your lifestyle.
- Professional Environment: Work in a modern, upscale setting.
As the first point of contact for our guests, you will play a crucial role in ensuring their stay is memorable. We are looking for individuals who are detail-oriented, customer-service driven, and ready to hit the ground running.
Responsibilities
- Greet and welcome guests warmly upon arrival and departure.
- Manage front desk operations, including check-ins and check-outs efficiently.
- Handle guest inquiries, complaints, and requests promptly and professionally.
- Process payments and handle cash transactions with accuracy.
- Maintain a clean and organized front desk and lobby area.
- Answer incoming phone calls and route them appropriately.
Qualifications
- Previous experience in a hospitality or customer service role preferred.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and property management systems.
- Ability to work flexible hours, including nights, weekends, and holidays.
- High school diploma or GED equivalent required.
- Must be reliable and punctual.