Job Description
Join our dynamic team at Grand Plaza Hotel, where exceptional service meets daily pay flexibility! We're seeking a polished Front Desk Agent to deliver memorable guest experiences in Chicago's vibrant downtown. This temporary role offers immediate compensation after each shift, perfect for professionals seeking financial agility. Enjoy our luxury hotel's prime location while building hospitality expertise with daily payment processing. Apply today to start earning tomorrow!
Responsibilities
- Handle guest check-ins/check-outs with precision and warmth
- Manage reservations and room assignments efficiently
- Resolve guest inquiries and complaints with professionalism
- Process payments using multiple POS systems accurately
- Maintain detailed guest records and occupancy reports
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards in all guest interactions
Qualifications
- 1+ years hotel front desk or customer service experience
- Proficiency in Opera or similar property management systems
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including weekends/holidays
- Basic math and cash handling accuracy
- Valid work authorization for US employment
- Professional appearance and positive demeanor