Job Description
Join our award-winning team at the Grand Wichita Hotel, where we redefine hospitality excellence! We're seeking passionate Front Desk Agents to deliver exceptional guest experiences while enjoying the unique benefit of daily pay. As a cornerstone of our operations, you'll be the first point of contact for travelers seeking comfort and luxury in the heart of Wichita. Enjoy competitive wages, flexible scheduling, and opportunities for career advancement in one of Kansas' most dynamic hospitality environments.
Why Work With Us?
- Daily pay options available
- Comprehensive benefits package
- Professional development programs
- Employee discounts on hotel stays
Responsibilities
- Check in/out guests efficiently using PMS systems
- Manage reservations and room assignments
- Resolve guest inquiries and complaints promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel services and amenities
- Maintain lobby area appearance
Qualifications
- Minimum 1 year hotel front desk experience
- Proficiency in Opera or similar PMS software
- Exceptional communication and interpersonal skills
- Ability to work flexible shifts including weekends
- Basic math and cash handling abilities
- Problem-solving aptitude
- Customer service certification preferred